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Utilities
ATTENTION UTILITY CUSTOMERS:
The City Hub Customer Portal will undergo scheduled maintenance starting Wednesday, April 26. The portal will be unavailable for online payments from this date until further notice.
There are multiple other ways to make payments, including:
- Pay at City Hall, located at 205 N River Street (inside or drive-thru)
- Make a phone payment by calling 830-401-2460
- Drop in the night box. The night drop box is located in the public parking lot on N. River between Mountain and Walnut.
- Bank Draft
- Mail your payment to:
P.O. Box 591
Seguin, TX, 78156
About City of Seguin Utilities
The City of Seguin owns and operates its own electric, water and wastewater systems. Seguin Utilities operate under the regulatory jurisdiction of the Texas Commission on Environmental Quality (TCEQ), the Railroad Commission of Texas (RRCT), and the Electric Reliability Council of Texas (ERCOT). It is our mission to not only meet but exceed the minimum requirements of those regulatory agencies, and we have an excellent history of doing so.
Public utility system operations are funded via rates and fees received from utility customers, not city taxes. In some areas, the Seguin city limits have grown beyond the borders of our utility service areas. In those outlying areas, other public and private utility systems provide services to city customers according to their own rate schedules.
Electric
The City of Seguin Electric Department is responsible for maintaining the City's power distribution systems and three substations. Crews maintain 8,500 electric and 8,000 water meters throughout the City. Learn more about Electric Utilities
Water and Wastewater
The Water & Wastewater Utilities Department oversees the treatment of water and wastewater, is responsible for the maintenance of the City's public water distribution system, and is always standing by to respond to water main breaks, sewer backups and address other concerns. Learn more about Water Utilities
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Utility Billing
Physical Address
205 N River Street
Seguin, TX 78155
Mailing Address
PO Box 591
Seguin, TX 78156
Phone 830-401-2460
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Report Outages
Phone 830-401-2404
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Utility Operations
Physical Address
Utility Operations Center
3027 N. Austin St
Seguin, TX 78155