Yes. You can cancel the call. If you know your alarm has gone off improperly, call your alarm company immediately. If the call is cancelled before officers or firefighters arrive, it won’t count as a false alarm.
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Having a permit may help avoid fines for excessive or false alarms by giving police the ability to proactively track problems. Administrative fees are issued for excessive false alarms, even if you have a permit. Alarm owners are allowed three false alarms within a 365-day period. Any false alarms beyond that point are deemed excessive and will result in an administrative fee being assessed. The cost (false alarm charges) of the invoices are:
An application must be filled out and returned with the fee to get the new alarm permit. You can pick up an application at the Police Station, City Hall, or download an application (PDF).
Anyone with an automatic fire or security alarm system in a home or business within the Seguin City limits must have a permit.
No. Only one alarm permit is required per address.
No, permits do not transfer to new owners or new locations. As a new owner, you must re-apply for the permit and pay the fee.
Ensure that all responsible parties know how to properly operate and maintain your alarm system. You may want to consult your alarm company for its recommendation.