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Utility Bill Scam Alert

Please help us get the word out! Our Utility Billing Department has received numerous reports of scammers calling our utility customers demanding payment today. Many of these callers are spanish-speaking. 

We want to remind everyone that the City of Seguin will NEVER call asking for payment of the phone.

In reality, the city will alert customers they are overdue by written notice including instructions on how to keep their power on. They may also receive an automated call reminding them to pay before being disconnected, but payment is never asked for over the phone.

If you have questions about e-statements or scams involving your utility bill, call the Utility Billing Office at City Hall – 830-401-2460.