Micah Shoemake is December 2019 Employee of the Month
SEGUIN, Texas – Micah Shoemake, Information Systems Technician in the IT Department at the City of Seguin, has been chosen as the Employee of the Month for December 2019.
Micah was selected for this award for his outstanding efforts that support technical issues citywide. When the City experienced a potential cybersecurity incident in August 2019, Micah jumped into action to help research, identify and remove malicious software from the IT network. His quick response helped the City’s technical infrastructure avoid a potentially disastrous situation.
In addition, Micah was also recognized for his constant willingness to go above and beyond the call of duty, even taking the time to assist Mayor Don Keil with his own technical security concern. He was praised for closing out 769 helpdesk requests for 2019, accounting for 23% in helpdesk ticket volume.
IT Director Shane McDaniel, who nominated Micah for the award, said, “Micah quietly goes about performing his responsibilities on behalf of the City. He is a tremendous asset for the IT Department and the City of Seguin!”
As a token of appreciation for his commitment to the City of Seguin, Micah received an Employee of the Month plaque and gift card.