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City Earns 2020 Tyler Technologies Public Sector Excellence Award

SEGUIN, Texas – The City of Seguin was recently named a 2020 Tyler Public Sector Excellence award winner. The City was recognized as a winner based on its demonstrated excellence in deploying Tyler Technologies Incode System to better support citywide operations.

As a result, the City has transformed its once-manual time sheet and leave request process with the introduction of Incode Employee Self Service. With Incode, employees now have increased visibility into budgetary data, making them more conscious of departmental spending. Incode has also allowed the City to cut down on paper usage and costs, have fewer manual processes, and greater operational efficiency.

Tyler’s Excellence Award submissions, accepted from October 22, 2019 through January 22, 2020, were evaluated by a diverse panel of Tyler leadership and judged on business value, maturity, innovation, and relevance to other public sector organizations. Additional criteria met by award winners included:

•           Creating a unique process using a Tyler application or service

•           Realizing significant savings after implementing a Tyler solution

•           Increasing staff productivity by implementing a Tyler application or service

•           Empowering employees, citizens, or vendors

Tyler's excellence awards are traditionally announced at the Tyler Connect user conference, an annual gathering of more than 6,000 clients to learn new processes, share best practices, and network with peers. With the cancellation of the 2020 conference due to COVID-19, the City of Seguin’s successes will be recognized at the Tyler Conference to be held in San Antonio in 2021.